General Information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy, which is linked below this text.
Data Collection on Our Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice of this website.
How do we collect your data?
Your data is collected in two ways: firstly, when you provide it to us. This may include, for example, data you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access our website.
What do we use your data for?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of this data. For this and other questions regarding data protection, you can contact us at any time using the address provided in the legal notice. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
Analytics Tools and Third-Party Tools
When you visit our website, your browsing behavior may be statistically analyzed. This is primarily done using cookies and so-called analytics programs. The analysis of your browsing behavior is usually anonymous; your browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.
You can object to this analysis. We will inform you about the options for objection in this privacy policy.
Data Protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g., communication by email) may be subject to security vulnerabilities. Complete protection of data from access by third parties is not possible.
Information about the Data Controller
The data controller for data processing on this website is:
Dr. Christian Lenz
Specialist in Plastic and Aesthetic Surgery
Fürstenstr. 15
80333 Munich
Germany
Phone: +49 89 800 38 22 8
Email: info@medicalinstitut.de
The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Withdrawal of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. An informal notification by email is sufficient for this purpose. The legality of the data processing carried out before the withdrawal remains unaffected by the withdrawal.
Right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company is based. A list of data protection commissioners and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Right to Data Portability
You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, either for yourself or for a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only be done insofar as it is technically feasible.
SSL/TLS Encryption
This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the padlock symbol in your browser’s address bar.
When SSL/TLS encryption is activated, the data you transmit to us cannot be intercepted by third parties.
Information, Blocking, Deletion
In accordance with applicable legal provisions, you have the right at any time to request free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, the right to have this data corrected, blocked, or deleted. For this purpose, and for any other questions regarding personal data, you can contact us at any time using the address provided in the legal notice.
Cookies
Our website uses cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
You can configure your browser to be notified when cookies are being set and to allow cookies only on a case-by-case basis, to accept cookies only in certain cases or to generally exclude them, and to enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for carrying out the electronic communication process or for providing certain functions you have requested (e.g., the shopping cart function) are stored on the basis of Article 6, paragraph 1, letter f of the GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of its services. Insofar as other cookies are stored (e.g., cookies for analyzing your browsing behavior), these are addressed separately in this privacy policy.
Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:
– Browser type and version
– Operating system used
– Referrer URL
– Hostname of the accessing computer
– Time of the server request
– IP address
This data is not combined with other data sources.
The legal basis for this data processing is Article 6, paragraph 1, letter f of the GDPR, which permits the processing of data for the performance of a contract or for taking steps at the request of the data subject prior to entering into a contract.
Contact Form
If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provide, will be stored by us for the purpose of processing your inquiry and for any follow-up questions. We will not share this data without your consent.
The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. An informal email to us is sufficient for this. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g., after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.
Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f of the GDPR (General Data Protection Regulation). The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
IP Anonymization
We have enabled IP anonymization on this website. This means that your IP address will be shortened by Google within member states of the European Union or other contracting states of the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser Plugin
You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case, you may not be able to fully utilize all the functions of this website. Furthermore, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as Google’s processing of this data, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Objection to Data Collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website:
Disable Google Analytics
For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
Data Processing Agreement
We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords, we use conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is placed on your computer. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. These cookies cannot be tracked across the websites of different AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted into conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that could be used to personally identify users. If you do not wish to participate in this tracking, you can object to this use by easily disabling the Google conversion tracking cookie in your internet browser’s user settings. You will then not be included in the conversion tracking statistics.
The storage of “conversion cookies” is based on Article 6, paragraph 1, letter f of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both their website and their advertising.
More information about Google AdWords and Google Conversion Tracking can be found in Google’s privacy policy: https://www.google.de/policies/privacy/.
You can configure your browser to notify you when cookies are being set and to allow cookies only on a case-by-case basis, to accept cookies only in certain cases or to generally refuse them, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.
The “Facebook Pixel” is a service provided by Facebook Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, or, if you are located in the EU, Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. This service allows us to define target audiences for advertisements on Facebook, known as “Facebook Ads,” based on website visits and browsing behavior. We also use this pixel to measure the effectiveness of online marketing campaigns. This enables us to track user actions after they have viewed and/or clicked on a Facebook ad and subsequently placed an order.
When you visit the website, the pixel is immediately integrated by Facebook and can store a cookie on your device. If you subsequently log in to Facebook or are already logged in, your website visit will be recorded in your profile. The user data collected is anonymous to us and therefore does not allow us to draw any conclusions about your identity. However, this data is stored and processed by Facebook, making it possible to link it to your user profile. Data processing by Facebook is carried out in accordance with Facebook’s Data Policy. If you are not a Facebook member, you are not affected by this data processing.
To deactivate the “Facebook Pixel,” please click here:
YouTube
Our website uses plugins from the Google-operated site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our pages that includes a YouTube plugin, a connection is established to YouTube’s servers. This informs the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you are allowing YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of presenting our online content in an appealing way. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Further information on how user data is handled can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy .
Vimeo
Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages that includes a Vimeo plugin, a connection is established with Vimeo’s servers. This informs the Vimeo server which of our pages you have visited. Vimeo also receives your IP address. This applies even if you are not logged into Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to Vimeo’s servers in the USA.
If you are logged into your Vimeo account, you are allowing Vimeo to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your Vimeo account.
Further information on how Vimeo handles user data can be found in their privacy policy at: https://vimeo.com/privacy